The Intertubes Are Conspiring Against Me
Posted By Kristabella on March 16, 2011
Alternate Title: Al Gore Haaaaates Meeeeee!
I know what you’re all thinking – “Wow, she decides to start blogging regularly again and keeps it up for like a week. YAWN.”
But! I have an excuse! Of course I do! The cat puked on my laptop! (Actually, that really happened. And thankfully it did no damage. Stupid cat.)
Actually, my internet at home is not working. This has been happening, off and on, for a week or so. I have tried everything I could think of to fix this issue – resetting the router, using a cable to connect directly to the modem, praying to the Internet Gods – NOTHING WORKS! Actually, the wire did work for like a day and then just stopped working. But my sister is in the room with the modem and the wire, and I was nice enough to let her use the interweb before me. I’m a good landlord like that.
See, the problem is that my condo building switched to a local internet company last year. They supply the whole building and we get some sort of deal and all that jazz. (WHEN IT WORKS!) I haven’t really been impressed with their service at all. I had an issue late last year where my wireless router stopped working. I called them to get them to help me fix it and they couldn’t. And since they only send out technicians during the HOURS I AM WORKING, I fixed it myself by routing the non-working router through my one working router and VIOLA! Internet for all!
I had to call them again this week with this whole “non-working” issue. There seemed to be some issues building-wide last week (according to the flutter of activity on the condo message board). This was when I was attending a sales meeting all week and home just enough to sleep each night. So apparently a technician came out at 2 PM on a Thursday to get it fixed. Which works if you don’t have an office job or a job at all. I, on the other hand, was sitting in said sales meeting.
Fast forward to Monday and the damn thing just totally quits on me. I call this stupid company and I spend like 30 minutes on the phone with a guy who is all “I don’t see your address in our system. Are you sure you have service with us?” (UGH. Not a good start. At all.)
He is useless over the phone and puts in a ticket for someone to call me. Someone FINALLY calls – on Wednesday afternoon. ALMOST TWO DAYS LATER! And they inform me they can only come during the hours of 8-5, you know, the hours when I’m required to be WORKING IN AN OFFICE. THAT IS NOT IN MY HOME!
I made an appointment for Thursday morning. I hope I don’t end up having to be too late to the office. See, I could bring my laptop home with me to work from home, but that would require being able to CONNECT TO THE INTERNET! You know, the internet I PAY FOR!
And on top of it, I sent a note to our property management company to see how to cancel service with this company so I can go back to AT&T. And I have yet to hear back from them. Since they brokered the deal and I pay my internet through my assessments, I have to make sure they are aware. Why have they not answered my email??
I AM JUST SURROUNDED BY GOOD CUSTOMER SERVICE EVERYWHERE!
*head explodes*
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In other news, at Food Lush this week I wrote about the fantastic pie I made for Thanksgiving.
Also, March Madness starts Thursday! Don’t forget to fill out your brackets! And if you want to compete in a pool for FREE, go join our group from Draft Day Suit. No cost to enter, but Yahoo is giving away fabulous prizes!
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VIOLA!!! HAHA!!!! You made my morning….and I soooooo needed a good laugh!
Oh, DUDE. Spotty Internet makes me angry. NO internet that you are PAYING FOR is ridiculous.
Angella´s last blog post ..Spring Breaking
I wonder if your property management company signed some kind of guarantee that a certain number of condos would get internet service through this company and they are ignoring your emails so they don’t have to break their contract.
regan´s last blog post ..gender equality